Legal

Privacy Policy

Effective date: October 12, 2026

Austin Texas Construction LLC ("Austin Texas Construction," "we," "us," or "our"), including our divisions Austin Texas Decks, Austin Texas Painting, and Austin Texas Stoneworks, respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including how we handle text (SMS) messages. It applies to our websites (austintexasconstruction.com, austintexasdecks.com, austintexaspainting.com, and austintexasstone.com), phone calls, text messages, and other interactions with us.

Information We Collect

We collect information you provide directly to us, such as when you call or text us, request an estimate, or hire us for a project:

  • Contact information, such as your name, phone number (including mobile number), email address, and project address.
  • Project details, such as the services you are interested in, photos, measurements, scheduling preferences, and notes.
  • Communications you send us, including text messages, voicemails, emails, and call details.
  • Billing and payment information needed to complete a transaction. Payment card details are handled by our payment processors and are not stored by us.

When you visit our websites, we may automatically collect limited technical information, such as your IP address, browser type, device information, pages viewed, and referring website, using cookies and similar technologies.

How We Use Your Information

  • To respond to your inquiries and provide estimates, quotes, and project proposals.
  • To schedule, perform, and follow up on services, including appointment confirmations and reminders.
  • To send project updates, invoices, and customer care messages by phone, email, or text message.
  • To improve our websites, services, and customer experience.
  • To comply with legal obligations and protect our rights, customers, and employees.

SMS / Text Messaging

Austin Texas Construction and its divisions (Austin Texas Decks, Austin Texas Painting, and Austin Texas Stoneworks) send text messages from (737) 379-1915 to customers and prospective customers who have asked to hear from us by text. Messages relate to your inquiry or project, such as estimate follow-ups, appointment scheduling and reminders, project status updates, invoices and payment reminders, and customer service replies. We do not send marketing or promotional text messages.

  • How you opt in: You opt in by (1) checking the optional, unchecked SMS consent box on our free estimate request form at https://austintexasconstruction.com/estimate, (2) sending a text message to (737) 379-1915, or (3) giving us your mobile number and verbally agreeing to receive text messages when you call (737) 379-1915 to request an estimate. We record the date and method of your consent. Consent to receive text messages is not a condition of purchasing any goods or services.
  • Message frequency: Message frequency varies based on your project, typically 1–10 messages per project.
  • Costs: Message and data rates may apply.
  • Opt out: Reply STOP to any message at any time to unsubscribe. You will receive one final message confirming your opt-out, and no further messages will be sent unless you opt in again.
  • Help: Reply HELP for assistance, or contact us at (737) 379-1915 or info@austintexasconstruction.com.
  • Carriers: Mobile carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

See our Terms of Service for the full SMS program terms.

How We Share Information

We do not sell, rent, or trade your personal information. We may share information only as follows:

  • With service providers who help us operate our business (for example, scheduling, invoicing, payment processing, website hosting, and messaging platforms). These providers may use your information only to perform services for us and are not permitted to use it for their own marketing.
  • When required by law, subpoena, or legal process, or to protect the rights, property, or safety of our company, customers, or others.
  • In connection with a merger, acquisition, or sale of all or part of our business, subject to this Privacy Policy.

Notwithstanding the above, text messaging originator opt-in data and consent, and mobile phone numbers collected for SMS purposes, are never shared with third parties or affiliates for their marketing or promotional purposes.

Cookies & Analytics

Our websites may use cookies and similar technologies to keep the site working, understand how visitors use it, and improve performance. You can control cookies through your browser settings; disabling them may affect some site features.

Data Retention & Security

We keep personal information only as long as needed for the purposes described in this policy, such as completing your project, honoring warranties, and meeting legal and accounting requirements. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is 100% secure.

Your Choices & Rights

  • Text messages: reply STOP to opt out at any time.
  • Email: reply to any email asking to be removed, or contact us.
  • Access, correction, or deletion: contact us to request a copy of, correction to, or deletion of your personal information, subject to legal exceptions. Texas residents may have additional rights under the Texas Data Privacy and Security Act.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Material changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or our text messaging practices, contact us:

Austin Texas Construction LLC5000 Plaza on the Lake, Austin, TX 78746(737) 379-1915info@austintexasconstruction.com